Camping made easy: Now you can get a fully packed van delivered to your doorstepWe're excited to announce our new delivery service - JUCY Delivers! If time is tight or you don't want to deal with traffic before your big adventure, we've got you covered with our new 24/7 delivery service! With greater flexibility, comes a greater road trip and we give you the option to have your JUCY campervan delivered to your hotel, the airport or even your front door! (Delivery service is available Monday to Friday 9am to 4pm and Saturday 9am to 12pm. Not available on public holidays and after hours).See below for our booking process and estimated delivery costs.
So how to book?
Step 1) Make your booking as per usual on the website, via Facebook, on our live chat or by calling in.
Step 2) If you book online, give us a call on +1 424-456-4830 during our branch hours to add on your delivery service. If you book via phone, chat or social media, please let your friendly JUCY crew know that you'd like to get your vehicle delivered and to what address. See below for how we calculate the delivery fee.
Step 3) We’ll send you your booking confirmation as well as a link to our show-through video. Normally we’d give you a tour of the vehicle on pick up but as we’re not going to be there to show you the ropes, our trusty vid will do the trick!
Step 4) We’ll send you the vehicle paperwork to sign in advance. This will include collecting your credit card details for the bond hold.
Step 5) Close to your travel date, we’ll send you a confirmation text with your driver's name and number, as well as the estimated drop off or pick up time.
Step 6) Meet the driver at the designated address. Together you will inspect the vehicle and complete the paperwork. The driver will take photos of the van as part of the delivery process.
Step 7) Hit the road! Familiarize yourself with the van and get out there and explore. The world is your oyster!
Got questions about our JUCY Delivers service? Drop us a line on email@example.com or call us on +1 424-456-4830 during business hours. We’re here to help!
How do you calculate the delivery fees?
You don't! JUCY Delivers is available for one easy fee of $100 (Los Angeles and Las Vegas) or $150 (San Francisco/Oakland) for any deliveries within a 50 mile radius of the JUCY branches.
Can I have my vehicle delivered aT THE START AND END OF MY TRIP?
Yes! Each direction is calculated separately and you're free to choose delivery one way or both directions.
How much notice do I need to give to book in a delivery or a vehicle pick up?
We will accept 24/7 bookings provided we have 48 hours’ notice. For less than 48 hours’ notice we will offer delivery between 8am to 8pm daily. We will only accept same-day bookings on request. Please get in touch with the LA team on +1-424-456-4830 to discuss.
What happens if I am delayed and cannot get to the delivery pick up point in time?
If you are delayed for any reason, we require notice one hour beforehand, or at least the length of the estimated travel time, whichever is longer. We will wait a maximum of 30 minutes for minor delays and if you are a no-show at this point, we will return the vehicle to the branch where you can collect it later, following our After Hours process. Please note, we will be unable to refund your delivery fee for any no-shows.
If I'm organizing an airport pick up, how much time should I plan for after my flight lands?
We recommend at least 60-90 minutes for flights arriving in to Los Angeles or San Francisco Airports. We recommend 30-60 minutes for flights arriving into Oakland Airport or Las Vegas.
Can I have a JUCY campervan delivered to another city or state?
Unfortunately not! We have a maximum 50 mile radius for picking up a campervan from each of our Los Angeles, Las Vegas or San Francisco/Bay Area branches,